Services
Support that keeps your business running, without everything sitting on your plate
How I work
I provide monthly support, so things are handled consistently in the background rather than building up or needing your attention throughout the day.
You're not booking time each week or assigning tasks in real time.
Instead, I work within agreed areas of support, keeping things moving so you don't have to keep checking or remembering what needs to be done.
Areas of Support
Support is tailored to your business, but typically includes:
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Email management - sorting and responding to emails, flagging anything important, and keeping your inbox clear and easy to navigate
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Calendar management - booking and rescheduling meetings, adding links and details, and keeping your diary structured and realistic
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General admin support - updating documents, organising files, and handling day-to-day tasks so nothing gets left unfinished
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Invoice & expense tracking - creating invoices, matching payments, tracking expenses, and following up on anything overdue
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Organisation & systems - setting up and maintaining simple processes so everything is easy to find and manage
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Email marketing systems - account setup, forms, templates, automations, subscriber organisation, and ongoing playform support (MailerLite, Mailchimp, Flodesk, Kit)
Ongoing Monthly Support
Most clients choose a monthly retainer, which gives you consistent, prioritised support each month without needing to rebook or manage availability.
10 hours per month -
£350
Ideal if you need steady, consistent help with a small number of tasks
Support may include:
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Keeping your inbox under control
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Light diary updates and scheduling
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Handling smaller admin tasks as they come in
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Keeping things ticking over day to day
Light Ongoing Support
Not sure what you need?
Most clients start with a level of support that feels manageable, and then adjust as their business needs change.
If you're unsure, we can talk through what's currently taking up your time and where support would make the biggest difference.
20 hours per month -
£700
Consistent Ongoing Support
Ideal if you want regular support across key areas of your business.
Support may include:
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Ongoing email management and organisation
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Calendar management and scheduling
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Day-to-day admin handled as it comes in
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Keeping tasks moving and following up where needed
30 hours per month -
£1050
Ideal if you want most of your day-to-day admin handled for you
Support may include:
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Full inbox and calendar management
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Ongoing admin support across your business
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Task tracking and follow-ups
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Helping keep everything organised, consistent, and up to date
Full Ongoing Support
Flexible Hourly Support
If you have specific tasks or prefer to start on a more flexible basis, hourly support is also available.
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£35 per hour
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Time tracked and reported clearly
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Suitable for one-off or short term support
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Option to move into a monthly retainer at any time
What working together looks like
Once we've agreed the level of support, I'll get everything set up so you can work independently and keep things moving.
You won't need to check in constantly or manage tasks throughout the day.
You'll still have full visibility, but without everything sitting on your plate.
Client Stories
"Heather has a calm, logical and efficient method of working. She thinks for herself and is extremely approachable and friendly. You can trust her with any task - ask once and it's done.
Heather would be a great representative of your team, and can be relied upon to communicate directly with clients in a professional and friendly manner.
Thank you, Heather, for all your support over the years."
Claudia Lee - Founder of Unity People
Co-founder of Unity Retreats